Complaints

COMPLAINTS:

If you have any concerns or are dissatisfied with the services Simplyloans.co.nz has provided, please let us know by emailing Sales@simplyloans.co.nz.

Our internal complaints procedure team will be more than happy to discuss, explain and hopefully resolve any problems you may have as soon as possible.

If you are not satisfied by our response to your complaint, you can request the involvement of an External Dispute Resolution Scheme for an independent and objective review of the circumstances.

 

OMISSIONS OR ERRORS:

While Simplyloans.co.nz Limited has made every endeavor to supply accurate information, errors and omissions may inadvertently occur from time to time. We cannot offer any guarantee or warranty as to the truth, accuracy, detail or extent of the description contained within each or any listing or link. Accordingly, Simplyloans.co.nz Limited accepts no responsibility for any loss or inconvenience occasioned by any person or organisation either acting upon or refraining to act upon a particular course of action as a result of the material contained within our site pages or the links they may provide.

Simplyloans.co.nz Limited will welcome notice of error, omission or inaccuracy. Where such an error or omission or inaccuracy arises within this site and is duly, properly and authoritatively notified as being such, Simplyloans.co.nz Limited undertakes to correct, alter or include the appropriate information with a minimum of delay. In keeping with that undertaking, Simplyloans.co.nz Limited reserves its right to amend, alter, insert or delete any information, image or graphical representation contained in this site, with or without prior notice.