Name: Simply Loans Ltd
Phone: 07 5448999
Mobile: 02885002237
Email: sales@simplyloans.co.nz
Address: Tauranga
Disclosure Statement Prepared on: July 1, 2014
Disclosure Statement Amended and Updated on: May 10, 2021
It is important that you read this document to ensure you understand how Simply Loans can help fulfill your Financial Needs
The information provided in this Disclosure Statement should help you in dealing with Simply Loans 2016 Limited and its staff. It provides information about Simply Loans that you may find useful.
How can Simply Loan’s Staff help you?
Simply Loans staff are licensed and qualified to provide you with advice about the following products:
- Vehicle Loans, Mortgage Loans and various types of Personal Loans
- Payment Protection Insurance, Vehicle Insurance, GAP insurance, and Vehicle Mechanical Breakdown Insurance
Fees for Advice Provided:
Simply Loans will not charge a fee for accepting applications.
Simply Loans will never request you to pay a fee in order to have your loan funds disbursed (paid out) to you.
The fee structure for each lending agreement will differ slightly between each separate Financial Entity, however the typical method that Simply Loans earns income for their advice and the fees that are collected by Simply Loans is structured as follows:
“Broker Fee” – a one time fee that is written on the loan contract and included in your loan principal when the application has been accepted by the Financial Entity who is providing the finance.
“Commission” – a margin or percentage of your payable interest that is paid to Simply Loans by the Finance Company who has provided your finance, which is paid either ‘up-front’ upon disbursement of your loan funds or vehicle purchase, or, paid to Simply Loans as a regular ongoing (e.g. monthly) disbursement as you make repayments to your loan.
Neither Fee types are invoiced or required to be paid directly to Simply Loans by the applicant- all fees and payments are taken care of by the Financial Entity who has approved and disbursed your Lending Product.
What should you do if something goes wrong?
If you have a problem, concern, or complaint about Simply Loans services, please tell either the Simply Loans staff member you are dealing with or email Sales@simplyloans.co.nz , and we will try to fix the problem. You may initially file an internal complaints procedure by writing to the Manager at the above address.
Simply Loans is a member of the Financial Services Complaints Limited, an independent and impartial Disputes Resolution Scheme that is free for consumers to access in order to resolve complaints or disputes with Financial Services. Simply Loans’ FSCL membership number is 7188.
Simply Loans’ internal complaints procedures are intended to provide a timely response to your complaint, but if we cannot agree on how to fix the issue, you can then contact:
Financial Services Complaints Limited
Website: http://www.fscl.org.nz/
PO Box 5967
Wellington 6140
Freephone: 0800 347 257
Email address: info@fscl.org.nz or complaints@fscl.org.nz
This service will cost you nothing, and will help to resolve any disagreements.