Name: Simply Loans Ltd
Phone: 07 5787202
Fax: 07 578 8074
Email: sales@simplyloans.co.nz
Address: Tauranga
Disclosure Statement Prepared on: 1, July, 2014
It is important that you read this document
The information provided in this Disclosure Statement should help you in dealing with Simply Loans Ltd and its staff. It provides information about Simply Loans that you may find useful.
How can Simply Loan’s Staff help you?
Simply Loans staff can provide you with for the following products:
- Car loans, Mortgage loans and other personal loans
- Lifestyle Loan Protection insurance, GAP insurance, and mechanical breakdown cover
No fees are payable by you for advice from Simply Loans staff.
What should you do if something goes wrong?
If you have a problem, concern, or complaint about Simply Loans services, please tell either the Simply Loans staff member you are dealing with or email Sales@simplyloans.co.nz , and we will try to fix the problem. You may initially file an internal complaints procedures by writing to the Manager at the above address.
Simply Loans internal complaints procedures are intended to provide a timely response to your complaint, but If we cannot agree on how to fix the issue, you can then contact:
Insurance and Savings Ombudsman
PO Box 10845,
Wellington 6143
Freephone: 0800 888209
Email address:info@iombudsman.org.nz
This service will cost you nothing, and will help to resolve any disagreements.